Build review-ready client files without chasing tax returns through email.

Typical KYC packages include government photo ID, address verification, employment or income evidence, investment objectives and risk tolerance documentation, net-worth summary, and Trusted Contact Person forms where applicable. Portfolio managers and planning boutiques also collect tax returns, insurance policies, and estate documents in the planning file — separate from custodian account-opening forms. Hivi-X provides reusable checklists so your team tracks each item instead of scrolling email threads.

Avoid unencrypted email for sensitive files. Hivi-X provides an encrypted, Canadian-hosted client portal on my-id.ca and checklist tracking so ID, tax returns, and planning documents stay in one firm-controlled household file with item-level review.

No. Hivi-X is a document-collection and household-file organization layer. It complements Wealthbox, Redtail, and Salesforce — you export organized intake packages into the CRM you already use for contacts, tasks, and portfolio reporting.

No. Custodian portals handle investment account forms and trading setup. Hivi-X handles the holistic planning-file intake your practice still chases manually — tax returns, insurance policies, estate records, and KYC evidence — before or alongside custodian onboarding.

Hivi-X helps you collect and organize documents and meeting evidence that support meaningful KYC updates — checklist lines and timestamped uploads on the client file. It does not score suitability or replace your compliance engine; consult your compliance consultant for SN 31-368 obligations.

CIRO dealers typically use dealer compliance systems tied to order entry and supervision. OSC-registered portfolio managers maintain their own client files showing know-your-client information, suitability rationale, and advice basis. Both need defensible documentation, but the tools and exam focus differ. Hivi-X targets independent PM and planning boutiques — not dealer reps who must use dealer platforms.

Dealers subject to FINTRAC rules collect client identification and source-of-funds or source-of-wealth documentation for higher-risk transactions and entity clients. Hivi-X collects the documents you request on a checklist — bank statements, sale agreements, gift letters — but does not run PEP or sanctions database checks.

Beyond custodian account forms, a planning-centric file often includes tax returns and Notices of Assessment, insurance policies, pension statements, wills and POAs as disclosed, risk and objectives questionnaires, meeting notes, and referral-arrangement records. Requirements vary by registration category and firm policy.

No account is required. When you share a checklist, Hivi-X emails a secure link. Clients can upload via a secure guest link — they verify email with a one-time code and access a branded temporary cabinet — or sign in to the free my-id.ca portal.

On servers hosted in Canada. AI processing uses infrastructure Hivi-X operates — client data is not sent to OpenAI, Google, Anthropic, or other third-party AI providers. Sensitive fields use AES-256-GCM at rest; traffic uses TLS.

$39 CAD/month (Starter), $59/month (Professional), or $99/month (Enterprise). All plans include a 14-day free trial, reusable checklists, Canadian hosting, and self-hosted AI.

Dealer reps who must use dealer compliance and order-management systems are not the primary fit. Hivi-X is built for OSC portfolio managers, exempt market dealers, and planning-centric boutiques that assemble household intake files outside the custodian portal.