How does the 14-day trial work?
Create a business account and the 14-day trial starts at first sign-in. No credit card is collected, nothing is charged automatically, and the trial runs on Starter limits — 50 active clients with unlimited checklist and document-list templates. Sending checklists to clients is never metered during the trial. Read how the trial works →
What happens when the trial ends?
Your data stays where it is. You cannot continue working in the workspace until you pick a plan, and picking one restores the same clients, checklists, and files. Nothing is deleted because a trial expired.
Which currency am I billed in, and is tax added?
Business plans are priced and billed in Canadian dollars. The monthly figure shown is the amount charged — there is no setup fee and no per-client charge. For an invoice, a tax receipt, or a question about sales tax on your subscription, contact support before you subscribe.
What is the difference between the plans?
Starter covers up to 50 active clients; Professional and Enterprise remove the client limit. All three include the same collection workflow — reusable checklists, guest links and client-portal uploads, missing-item tracking, unlimited document downloads and file grabs, and 1 GB of storage. Prices and limits on this page are rendered from the same typed catalog the application enforces.
Can I change plans or cancel later?
Yes. Plans are month to month — upgrade, downgrade, or cancel from Plan & Payments in your account. There is no annual contract and no cancellation fee.
Do my clients need a paid account?
No. Clients are never billed. They either upload through a guest link with an emailed verification code, or through a free my-id.ca account if they prefer to keep their documents. See how a guest link works →