What is hivi-x?
hivi-x is Canadian client document collection software for professionals: create reusable checklists, request files through a client portal, track missing items, and keep transaction records organized on Canadian-hosted infrastructure.
Do clients need to create an account?
No. Businesses can share a guest-access link: the client verifies by email code and uploads the requested documents from a scoped guest cabinet without creating a full personal account. Uploading documents is what the guest cabinet does today — completing forms inside it is not available yet. See how a guest link works →
Where is business data hosted?
Application data is hosted in Canada. Data is encrypted with AES-256-GCM at rest and TLS in transit; AI processing runs on hivi-x infrastructure rather than third-party AI providers. Review the trust centre →
What are the business plan limits?
Starter includes 1 GB of storage and up to 50 active clients. Professional and Enterprise each include 1 GB of storage and unlimited clients. The entitlement catalog is the pricing and limit source of truth. Compare current plans →
Is there a business trial?
Yes. Business accounts have a 14-day trial before a paid business plan is required.
Do I need a credit card to start the trial?
No. The 14-day business trial starts when you first sign in — no card details are collected up front, and nothing is charged unless you choose a plan. See plans and billing answers →
What happens to my data when the trial ends?
Your account, clients, checklists, templates, and uploaded files are kept. What stops is access: once the trial ends you cannot continue working in the workspace until you choose a plan. Nothing is deleted because a trial expired, and choosing a plan restores access to the same data. If you need an export first, contact support. Read how the trial works →
Are prices in Canadian dollars?
Yes. Business plan prices are shown and billed in CAD, and the monthly amount on the pricing page is the amount charged — there is no setup fee and no per-client charge. For an invoice, tax receipt, or a question about sales tax on your subscription, contact support. Compare current plans →
Does hivi-x send automatic reminders for missing documents?
Not yet. Today hivi-x shows outstanding items on the client checklist and dashboard, and your client gets a notification when you share a checklist — but follow-up on a stalled item is still manual. Automated missing-item reminder emails are a planned feature, and we would rather say so than let you find out during a trial. Tools like Content Snare currently lead on that specific capability.
Can I get a DPA or complete a vendor security questionnaire?
Yes. Data residency, encryption, sub-processors, retention, and incident-notification timelines are published on the trust centre, and a data processing agreement is available on request. We do not hold a SOC 2 report today and will not claim otherwise. Open the trust pack →
Does hivi-x replace electronic-signature or industry systems?
hivi-x focuses on document collection, checklist progress, client uploads, and organized records. It can complement e-signature, CRM, BMS, practice-management, or transaction-management software rather than replacing every specialized system. See the DocuSign comparison →