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Comparison

Hivi-X vs Jane App for pre-visit document collection

Jane App is practice management software for scheduling, charting, billing, and in-portal patient forms. Hivi-X is a pre-visit document-collection layer for documents that still arrive outside Jane — faxed MD referrals, WSIB employer correspondence, MVA adjuster letters — with a missing-item dashboard and exportable intake package. They solve different problems and are often used together.

Jane is the chart of record for thousands of Ontario rehab clinics. Its patient portal handles many intake forms well — but referrals that arrive by fax, insurer letters emailed to the front desk, and WSIB employer correspondence still live outside the portal.

That gap costs eval-day minutes. Therapists discover a missing referral or adjuster letter when the patient is already in the treatment room. Hivi-X adds checklist-driven tracking: patients upload via secure guest link or my-id.ca portal, staff add faxed documents as they arrive, and the office manager sees what is outstanding before the schedule.

Hivi-X does not replace Jane scheduling, charting, billing, or WSIB submission via TELUS Health. Export an organized intake package into Jane when the file is complete.

CapabilityJane AppHivi-X
Scheduling, charting, billing
In-portal patient forms
Tracks faxed referrals & insurer letters
manual attach
WSIB/MVA parallel intake checklist
Missing-item dashboard before visit
Item-level approve / reject
Voice + AI intake notes
Exportable intake package for EMR
WSIB Form 8 submission
Hosted in Canada / self-hosted AI
varies
One secure link, no patient login

What Hivi-X does that Jane App doesn't

  • Tracks missing pre-visit documents Jane's portal did not collect — fax, email, front-desk paper.
  • Separate WSIB and MVA intake checklists parallel to standard new-patient intake.
  • Item-level approve/reject before clinician time.
  • Voice notes plus self-hosted AI summaries on the intake file.
  • Exportable PDF intake package for Jane chart upload — hosted in Canada.

Fill the pre-visit intake gap

Checklist-driven collection, my-id.ca uploads, and exportable packages alongside Jane or Cliniko.

FAQ

Jane handles in-portal forms and charting. Hivi-X handles documents that arrive outside Jane — faxed referrals, adjuster letters, WSIB employer correspondence — with missing-item tracking and exportable packages. Most clinics use both.

No. Hivi-X is a pre-visit document-collection layer alongside Jane. Keep Jane for scheduling, charting, and billing; use Hivi-X for checklist-driven intake collection and export.

General information for Ontario physiotherapy and rehabilitation clinics only. Not legal, clinical, privacy, or billing advice. Not affiliated with CPO, CCO, CMTO, WSIB, or any college or insurer. Hivi-X is document-collection software — it is not a licensed healthcare provider, does not provide physiotherapy or clinical advice, does not submit WSIB Form 8 or insurer billing, and does not certify PHIPA or college compliance. Your clinic remains the health information custodian under PHIPA. Consult qualified counsel and your college guidance. Comparison based on publicly available product information; last updated 2026-07-09. Trademarks belong to their respective owners.

General information for Ontario physiotherapy and rehabilitation clinics only. Not legal, clinical, privacy, or billing advice. Not affiliated with CPO, CCO, CMTO, WSIB, or any college or insurer. Hivi-X is document-collection software — it is not a licensed healthcare provider, does not provide physiotherapy or clinical advice, does not submit WSIB Form 8 or insurer billing, and does not certify PHIPA or college compliance. Your clinic remains the health information custodian under PHIPA. Consult qualified counsel and your college guidance.

Hivi-X vs Jane App for Pre-Visit Intake | Hivi-X