Agency staff credential verification

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

What is HSCPOA voluntary PSW registration?

The Health and Supportive Care Providers Oversight Authority Act, 2021 introduced voluntary PSW registration in Ontario. Some agencies collect registration proof as part of hiring — verify your policy.

How do coordinators verify education?

Collect PSW certificate or education verification as a checklist item. Coordinator reviews and approves the upload before assignment.

Does hivi-x auto-track credential expiry?

Not in v1. Track CPR and training renewals on checklist items with manual coordinator review. Automated expiry calendar is planned for a future release.

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