Stop split spouse uploads in the same household

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Should spouses share one immigration client file?

For in-Canada spousal or Express Entry household files, one operational file with separate checklist items per person is usually cleaner than parallel email threads. Confirm program structure with your retainer and current IRCC checklists.

What if only one spouse will use the portal?

The other can use a guest link with email OTP, or your admin uploads what arrives on chat onto the correct spouse line the same day.

How do RCICs avoid duplicate uploads?

Item-level status shows approved vs submitted. Reject duplicates in QC rather than letting three bank statements sit unlabeled in a folder.

Do both spouses usually need their own identity docs?

On many permanent-residence paths, principal and accompanying family members each need identity and other supporting documents on the personalized checklist — verify the live list for that file.

Does Hivi-X merge spouse emails automatically?

No. You structure the checklist and grant access appropriately. The dashboard reflects completeness per named item.

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