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Jane App vs document collection for psychotherapy

Jane App vs document collection for psychotherapy

Side-by-side (factual)

CapabilityJane AppHivi-X
Scheduling, billing, clinical chartingYesNo (by design)
In-portal patient formsYesPartial
Pre-session intake completeness dashboardPartialYes
Item-level approve/reject before session 1PartialYes
Voice + self-hosted AI intake notesPartialYes
Exportable intake PDF packagePartialYes
Hosted in Canada / self-hosted AIVariesYes
One secure link, no client loginPortal loginSecure guest link (OTP)
Automated missing-doc email nudgesVariesNot v1

When to add Hivi-X

If you still chase consent and insurance through email while Jane holds your schedule, you have a document-collection gap — not an EMR gap.

Jane is the practice operating system. Hivi-X is the intake completeness layer:

  • Reusable psychotherapy intake templates you build
  • Missing-item tracking across checklist lines
  • Approve or reject before session one
  • Export organized package into Jane

Complement, not compete

Many practitioners use Jane for practice management and Hivi-X for intake — or use Hivi-X alone if they chart on paper.

Do not position Hivi-X as a Jane replacement. Read the full comparison.

General information for Ontario psychotherapists and counselling practices only. Not legal, clinical, privacy, or psychotherapy advice. Not affiliated with or endorsed by CRPO or any college. Hivi-X is document-collection software — it is not a licensed psychotherapist, does not provide psychotherapy or clinical assessments, does not certify PHIPA or CRPO compliance, and does not replace your EMR or clinical record obligations. You remain the health information custodian under PHIPA. Consult qualified counsel and your professional liability insurer.

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Does Hivi-X replace Jane App?
No. Hivi-X is pre-session document collection alongside Jane.
Jane App vs document collection for intake — which do I need?
Jane for scheduling, billing, and session notes; Hivi-X for checklist-centric intake tracking when email and portal uploads still scatter your pre-session file.
Can I use Hivi-X with Jane?
Yes. Export Hivi-X PDF intake packages and upload to Jane client files. Many Ontario practitioners use both tools.

Collect complete intake before session one

Hivi-X helps Ontario CRPO psychotherapists and counsellors collect informed consent, biopsychosocial forms, insurance cards, and telehealth consent with reusable checklists, a secure guest link (no account needed) or my-id.ca portal, self-hosted AI summaries, and exportable intake packages for Jane, Owl Practice, or your EMR.

Jane App Vs Document Collection For Psychotherapy | hivi-x Docs