Canadian-hosted document collection for home care

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Where is hivi-x data stored?

On Canadian servers. Agencies can point to Canadian hosting when families ask where their health information is stored.

Does hivi-x use third-party AI?

No. AI processing runs on hivi-x's own servers in Canada — not OpenAI, Google, Anthropic, or similar providers.

Is Canadian hosting PHIPA compliance?

Hosting location is one safeguarding consideration. PHIPA custodian obligations are broader — encryption, access controls, consent, breach response. hivi-x provides features agencies may evaluate; not PHIPA certification.

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