DocuSign vs document collection for RCICs

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Can Hivi-X sign IMM 5476?

Hivi-X has built-in e-signature, so you can send a PDF for signature from the client's file. Whether an electronic signature is acceptable on a given IRCC form is IRCC's rule, not the tool's — confirm the current form instructions before relying on it.

Should RCICs use one tool for everything?

Most firms use CRM + e-sign + document collection. Hivi-X is the collection and QC layer before IRCC portal submission, and its built-in e-signature can cover routine retainers and consents.

Does DocuSign host files in Canada?

Varies by plan and configuration. Hivi-X defaults to Canadian hosting for intake documents.

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