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Solo psychotherapist intake workflow

Solo psychotherapist intake workflow

Admin overload without admin staff

Solo Ontario psychotherapists describe the same pattern: screening inquiries by phone, chasing consent by email, photographing insurance cards at the waiting room door, and documenting on evenings and weekends.

There is no receptionist. You are the intake department.

Lightweight approach

  1. Build one individual intake checklist (start from free PDF)
  2. Share at booking — client uploads before session via my-id.ca portal
  3. Block fifteen minutes before each new client to approve items
  4. Export PDF package to Jane, Owl, or paper chart if needed

Voice notes help when you screen inquiries yourself — self-hosted AI summary on Professional tier.

RP (Qualifying) practitioners

RP (Qualifying) registrants face the same intake pain with added supervision admin. Starter tier pricing ($39 CAD/mo) and free trial are accessible during qualifying practice.

When to upgrade

  • Professional ($59) — voice + AI summary, up to 200 clients, exportable packages
  • Enterprise ($99) — co-agent if you add an associate or admin

General information for Ontario psychotherapists and counselling practices only. Not legal, clinical, privacy, or psychotherapy advice. Not affiliated with or endorsed by CRPO or any college. Hivi-X is document-collection software — it is not a licensed psychotherapist, does not provide psychotherapy or clinical assessments, does not certify PHIPA or CRPO compliance, and does not replace your EMR or clinical record obligations. You remain the health information custodian under PHIPA. Consult qualified counsel and your professional liability insurer.

Start a free trial.

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Can a solo RP use Hivi-X without admin staff?
Yes. Solo practitioners use the missing-item dashboard themselves — approve uploads between clients or block admin time weekly.
Is Hivi-X overkill for one provider?
If intake still happens at session one via email, a single reusable checklist often pays back in reclaimed clinical minutes.
What plan fits solo practitioners?
Starter ($39 CAD/mo) includes up to 50 clients and unlimited checklists you build yourself. RP (Qualifying) practitioners often start here.

Collect complete intake before session one

Hivi-X helps Ontario CRPO psychotherapists and counsellors collect informed consent, biopsychosocial forms, insurance cards, and telehealth consent with reusable checklists, a secure guest link (no account needed) or my-id.ca portal, self-hosted AI summaries, and exportable intake packages for Jane, Owl Practice, or your EMR.

Solo Psychotherapist Intake Workflow | hivi-x Docs