Contents

Referral arrangement documentation

Referral arrangement documentation

Exam focus

Referral arrangements have been an OSC examination focus area. Files that lack written disclosure evidence are harder to defend — even when the advisor remembers the conversation.

Operational approach

  1. Add referral disclosure checklist items for referred households
  2. Collect signed disclosures or firm-generated acknowledgment records
  3. Store on the household file with other KYC documents
  4. Export for internal file review or CRM upload

Hivi-X helps organize documentation — it does not ensure regulatory compliance. Consult qualified compliance counsel.

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Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Does Hivi-X manage referral fee calculations?
No. Hivi-X collects disclosure documents and related files. Fee arrangements and conflicts management remain in your compliance process.
What should be in the file?
Requirements depend on registration category and firm policy — typically written disclosure that a referral arrangement exists, provided per your compliance manual.
Can referred clients upload their own disclosures?
Add checklist items for signed disclosures; clients upload through my-id.ca when your process requires client acknowledgment.

Organize KYC intake documents without the email chase

Hivi-X helps Ontario financial planners and portfolio managers collect KYC documents with reusable checklists, a secure guest link (no account needed) or my-id.ca portal, self-hosted AI summaries, and exportable PDF packages for Wealthbox, Redtail, or your client file.

Referral Arrangement Documentation For Advisors | hivi-x Docs