iMessage rental document chase for Ontario realtors

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Is iMessage OK for rental document collection?

Clients will use it. Brokerage files suffer when iMessage is the system of record — no checklist QC, weak handoff, personal device risk.

What if the tenant only uses iMessage?

Accept the photo, then attach it to the correct checklist item the same day. Do not leave intake on your phone thread through lease signing.

Does FINTRAC apply to rental iMessage threads?

FINTRAC’s real-estate broker obligations generally target purchase/sale agency — not pure lease/property-management activity. Still keep broker-controlled privacy records; consult your BOR.

What should agents send instead?

One secure checklist link showing required items, completion status, and resubmit reasons for rejected uploads.

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