Critical illness family history form intake for brokers

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

What belongs on a critical illness intake checklist?

Family history form, application, ID, beneficiary designations, and any carrier-specific health questionnaires — per MGA and carrier requirements.

Why reject a family history form in QC?

Missing first-degree relative entries, unclear cancer ages or diagnosis ages, unsigned pages, wrong form version, or mismatched applicant name vs ID.

Can clients upload forms from mobile?

Yes via my-id.ca portal. Reject glare photos; request complete PDF resubmit on the same checklist line.

Does Hivi-X underwrite critical illness?

No. Hivi-X collects and QC's documents. Underwriting stays with carrier and producer review.

Should brokers ask for genetic test results?

Canadian federal law generally prohibits requiring genetic tests or disclosure of genetic test results as a condition of a contract. Follow carrier forms and compliance guidance — do not add genetic-result lines to firm checklists.

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