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Ontario personal auto new business document checklist

Ontario personal auto new business document checklist

What producers collect before quote and bind

Personal auto new business is the highest-volume line for many Ontario brokerages. Before you quote or bind, the client file should contain the documents carriers and MGAs expect — plus the records RIBO spot checks look for.

This checklist reflects common Ontario practice. Verify requirements with your MGA, carriers, and current RIBO guidance. This page is operational information, not legal or compliance advice.

Core application documents

  • Government-issued photo ID (driver's licence)
  • Prior policy declaration page (or letter of experience)
  • Driver's abstract / motor vehicle record
  • Vehicle registration or bill of sale (if applicable)
  • Garaging address confirmation
  • List of additional drivers (with abstracts if required)
  • Signed application / CSIO auto application
  • Payment authorization (if applicable)

RIBO and regulatory artifacts

  • TAC quote log fields — premium, insurance market, broker comments (per RIBO Guidance 004)
  • CISRO Principles and RIBO Fact Sheet delivery record (since September 1, 2022)
  • Mandatory disclosure communication record at or before quote (RIBO-002)

Under RIBO-002, mandatory disclosures must reach the client no later than the time of quote — not at bind. The client file should show written evidence of what was disclosed and when.

In RIBO's 2023–24 spot checks, 57% of brokerages lacked written disclosure documentation in client files (RIBO Spot Check Findings).

Why a checklist beats an email list

Email lists the same items for every client — but email does not track status.

A checklist on the client record shows:

  • What was requested
  • What the client submitted
  • What your team approved or rejected
  • What is still missing before quote

That visibility matters when you are juggling multiple new-business files during a busy week.

How Hivi-X helps

Hivi-X lets Ontario brokers build this checklist as a reusable template, attach it to each client record, and collect uploads through the my-id.ca portal.

Producers approve or reject each item. Voice notes and self-hosted AI summaries capture call recaps on the file. When intake is complete, export a PDF package for Applied Epic, Vertafore SIG, Power Broker, or your BMS client folder.

Data stays on Canadian servers. AI runs on infrastructure Hivi-X operates — client data is not sent to third-party AI providers.

Free PDF checklist

Download the free Ontario auto insurance application checklist PDF or start a free trial to run this checklist digitally on your next client file.

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

What documents are needed for Ontario personal auto new business?
Typically ID, prior dec page, driver's abstract, vehicle registration, garaging confirmation, additional drivers, signed application, payment authorization if applicable, TAC quote log fields, CISRO/Fact Sheet delivery, and disclosure-at-quote records. Verify with your MGA and carriers.
Is this checklist RIBO-mandated?
No. This reflects common Ontario personal auto practice for operational use. RIBO sets disclosure timing and record-keeping rules; your MGA and carriers set submission requirements.
Can I reuse the same checklist for every auto client?
Yes. In Hivi-X you build a personal auto new-business template once and attach it to each client record. Tweak items per risk when needed.

Organize broker client files without the email chase

Hivi-X helps Ontario insurance brokers collect application documents with reusable checklists, a Canadian-hosted client portal, self-hosted AI summaries, and exportable PDF packages for Applied, Epic, SIG, or your BMS. Hivi-X is document-collection software — it does not replace your BMS or guarantee RIBO compliance.

Ontario Auto Insurance New Business Checklist | hivi-x Docs