Custodian portal vs planning file
Custodian portal vs planning file
| Layer | Custodian portal | Planning file (Hivi-X) |
|---|---|---|
| Account forms | Yes | Pre-custodian assembly |
| Tax returns / NOA | No | Yes |
| Insurance policies | No | Yes |
| Estate documents | No | Yes |
| Missing-item checklist | Account-centric | Household-centric |
| Meeting / KYC update notes | No | Stored on the checklist when the client uploads them |
The gap principals feel at exam time
Associates assumed "custodian onboarding was done." The planning file was missing two years of Notices of Assessment and insurance declarations.
Hivi-X tracks the planning layer explicitly.
Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.
Frequently asked questions
- Should I stop using the custodian portal?
- No. Account opening still happens in the custodian system. Hivi-X organizes documents you assemble before or alongside that process.
- Can I export Hivi-X packages for custodian upload?
- Yes. Export a PDF index and supporting documents for handoff to your custodian onboarding workflow.
- Does Hivi-X integrate with custodian APIs?
- No custodian API sync in v1.
Organize KYC intake documents without the email chase
Hivi-X helps Ontario financial planners and portfolio managers collect KYC documents with reusable checklists, a secure guest link (no account needed) or my-id.ca portal, automatic reminders, and exportable PDF packages for Wealthbox, Redtail, or your client file.
More Financial Planning guides
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