Stop chasing police certificates in email

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

When do Express Entry clients need police certificates?

Generally for each country where the client lived six consecutive months or more since age 18. Express Entry may request a 10-year history. Confirm against current IRCC guidance and the client's profile.

Can clients upload police certificates on their phone?

Yes. Clients log into my-id.ca and upload per checklist item from mobile. Reject blurry scans and request resubmission before they enter the IRCC package.

Does Hivi-X order police certificates?

No. Hivi-X tracks collection and QC — ordering and jurisdiction-specific rules remain the RCIC's professional responsibility.

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