Foreign driver's licence photo QC on auto applications

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Do brokers need both sides of foreign licence?

Best practice yes — back often shows class codes and restrictions insurers review.

What triggers reject?

Glare, expired licence, cropped image, wrong family member, screenshot not photo of card.

How long keep foreign licence after Ontario issued?

Insurer-dependent — update checklist when client transitions; retain both for file history per retention policy.

Translation required?

If text not English/French — often certified translation line separate from photo QC.

Is this legal advice?

No.

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