Contents

Small group practice intake standardization

Small group practice intake standardization

Inconsistent intake across associates

Shared-suite practices often suffer when each clinician invents their own intake process:

  • Associate A emails PDF consent
  • Associate B uses Jane forms only
  • Insurance cards arrive by text to personal phones
  • No practice-wide view of "ready for session one"

Clients experience inconsistent professionalism. Partners cannot audit file completeness.

Standardize with reusable templates

  1. Define practice intake standards — individual, couples, telehealth, EAP, minor variants
  2. Build Hivi-X checklist templates matching those standards
  3. Train associates on share → portal → approve workflow
  4. Use co-agent review — admin or senior RP validates completeness (Enterprise)
  5. Export to each clinician's EMR chart or shared archive policy

Custodianship in group settings

CRPO expects group practices to clarify custodianship in writing. Hivi-X supports per-client files and operational checklist items — legal custodianship agreements remain outside the product.

General information for Ontario psychotherapists and counselling practices only. Not legal, clinical, privacy, or psychotherapy advice. Not affiliated with or endorsed by CRPO or any college. Hivi-X is document-collection software — it is not a licensed psychotherapist, does not provide psychotherapy or clinical assessments, does not certify PHIPA or CRPO compliance, and does not replace your EMR or clinical record obligations. You remain the health information custodian under PHIPA. Consult qualified counsel and your professional liability insurer.

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Can multiple clinicians share intake templates?
Yes. Build reusable individual, couples, and telehealth templates once; each clinician attaches them to new client files.
How do shared suites handle separate custodianship?
Document custodianship in writing per CRPO group practice guidance. Add custodian acknowledgement items to group intake checklists.
What tier fits a 3-clinician practice?
Enterprise ($99 CAD/mo) includes co-agent workflows and unlimited clients. Professional may suffice if one admin handles all intake review.

Collect complete intake before session one

Hivi-X helps Ontario CRPO psychotherapists and counsellors collect informed consent, biopsychosocial forms, insurance cards, and telehealth consent with reusable checklists, a secure guest link (no account needed) or my-id.ca portal, self-hosted AI summaries, and exportable intake packages for Jane, Owl Practice, or your EMR.

Small Group Practice Intake Standardization | hivi-x Docs