PR card renewal document checklist for Ontario RCICs

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

What documents do RCICs collect for PR card renewal?

Typically the completed IMM 5444 process in the current IRCC channel, identity documents, a digital photo that meets IRCC PR photo specs, copy of the existing card, and travel/presence records when IRCC asks. Use the live checklist in the client's account.

Are PR card photos the same as passport photos?

Not necessarily. IRCC publishes dedicated PR photo specifications (pixel range, file size, professional scan rules). QC against that page, not a generic studio 'passport' product.

Does Hivi-X apply for the PR card?

No. Filing stays with IRCC. Hivi-X collects and QC's supporting documents for your CICC file.

What if the client needs to travel before the new card arrives?

That is travel-document advice (often a PRTD from a visa office abroad). Do not treat Hivi-X as a travel-authority tool. Warn clients not to book non-refundable travel around processing times you do not control.

Is a lost card the same template as a renewal?

Replacement and renewal share photo and identity lines but differ on supporting explanations and police reports. Keep separate checklist variants or optional lines.

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