Pre-bind intake vs policy admin system for Ontario brokers

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Does Hivi-X replace Applied Epic?

No. Intake before bind; Epic (or your BMS) after for rating, bind, endorsements, and accounting.

Where does the client upload?

my-id.ca portal or guest link, or the CSR uploads offline docs — export lands in the BMS client folder.

Can CSR work only in Hivi-X?

Many do for intake; the producer binds in the BMS when the checklist is complete enough for your markets.

Duplicate data entry?

Minimize — export a PDF package rather than retyping every field. There is no Epic API sync.

Commercial submissions?

Often a heavier submission set — same intake idea, different template. See personal vs commercial intake if your desk splits lines.

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