Contents

Portfolio manager client file documentation (OSC)

Portfolio manager client file documentation (OSC)

Beyond the custodian packet

OSC-registered portfolio managers maintain client files showing advice was suitable and properly documented. The custodian portal collects trading forms; your firm still owns the holistic file.

Common components:

  • KYC questionnaires and ID verification
  • Income, net-worth, and held-away asset documentation
  • Suitability rationale and investment policy statements
  • Conflicts and referral-arrangement disclosures
  • Timestamped client submissions and advisor review actions
  • Meeting notes supporting advice discussions

Organize intake before the exam

Hivi-X standardizes household intake with reusable checklists, missing-item tracking, voice summaries with self-hosted AI, and exportable PDF packages.

General information only — not legal, compliance, or investment advice.

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Does the custodian portal satisfy OSC file requirements?
Custodian onboarding covers account-centric forms. Holistic planning files still need firm-controlled organization for tax, insurance, estate, and meeting evidence.
What meeting evidence belongs in the file?
Many firms keep written or voice-summarized meeting notes tied to KYC updates and advice discussions. Requirements depend on firm policy and current guidance.
Is this legal advice?
No. OSC obligations depend on your registration and firm policies. Consult qualified compliance counsel.

Organize KYC intake documents without the email chase

Hivi-X helps Ontario financial planners and portfolio managers collect KYC documents with reusable checklists, a secure guest link (no account needed) or my-id.ca portal, self-hosted AI summaries, and exportable PDF packages for Wealthbox, Redtail, or your client file.

Portfolio Manager Client File Documentation OSC | hivi-x Docs