Void cheque and deposit trust account QC for realtors

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Why do landlords request void cheques?

Often for optional pre-authorized debit setup or a record of banking details. Requirements vary by landlord and brokerage. Confirm whether the ask is permitted for that tenancy — Ontario law limits requiring automatic rent payment.

What void-cheque QC checks matter?

Account-holder name matches the applicant’s ID, transit/institution/account numbers visible, VOID marked, full cheque not cropped, not an old cheque from a closed account, and the file sits on the correct checklist line.

Can tenants send a mobile banking screenshot?

Some landlords accept a direct-deposit form or screenshot; others want a VOID cheque image. Reject with a reason if the receiving party’s spec is not met — do not invent a statutory format.

Is a void cheque the same as putting rent in the brokerage trust account?

No. A void cheque is account information. Trust handling starts when money comes into the brokerage’s hands. Those are different records.

Where should approved void cheques live?

On the tenant checklist record — not only in email — before anyone forwards banking details. Banking data is personal information; follow brokerage privacy rules.

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