Short-term rental licence documents — Ontario landlords and realtors

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Do all Ontario cities require STR licences?

No — requirements differ by municipality. Verify current bylaws for Toronto, Ottawa, Mississauga, Hamilton, and each listing location.

What documents appear on many STR applications?

Often government ID, proof of principal residence or ownership/lease, landlord consent if tenant-hosted, insurance certificate, floor plan, and fee payment — city forms differ. Do not invent a province-wide checklist.

What does Toronto typically ask hosts for?

Toronto’s operator registration is built around principal residence. Hosts commonly need an Ontario driver’s licence or Ontario Photo Card matching the address, plus additional documents proving principal residence when requested. Confirm current City of Toronto materials before collecting.

What does Ottawa typically ask for a host permit?

Ottawa materials commonly list a completed application, age 18+, ownership or lease, written owner consent if rented, principal-residence proof (e.g. Ontario ID), floor plan with bedrooms/square footage, insurance proof, signed by-law declaration, and fee. Confirm current City of Ottawa checklist.

Should realtors collect STR docs for landlords?

Only within scope of your engagement — many agents refer to property managers or lawyers for licence compliance.

Can landlords upload STR docs via guest link?

Hivi-X guest link supports OTP upload for municipal forms and insurance certificates.

Does Hivi-X submit municipal STR applications?

No. Collection and PDF export only.

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