Contents

Home care billing supporting documents

Home care billing supporting documents

Billing needs documentation

Private-pay agencies invoice families directly. LTCI and self-directed funding paths require authorization and service agreement documentation before hours are billable.

Key supporting documents

Signed service agreement, LTCI or funding authorization, complete intake file, and PHIPA consent. Clinical service logs come from your EMR.

Export for review

hivi-x exports organized PDF packages so billing staff can verify the intake and authorization documents that back each client account.

Request a demo

If you are an Ontario home care agency collecting client intake and PSW screening documents, hivi-x can help you build a reusable checklist workflow. Request a demo or download the free Ontario intake checklist.

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

What documents support LTCI billing?
LTCI authorization, signed service agreement, care assessment supporting records, and service logs from your clinical or billing system. hivi-x handles the intake and authorization document collection layer.
Does hivi-x handle billing?
No. hivi-x collects and exports intake and supporting documents. Billing, invoicing, and claims processing stay in your agency's billing workflow or clinical software.
Can I export a package for billing review?
Yes. Export an organized PDF package from hivi-x for internal billing review or upload to your system of record.

Organize home care intake and PSW screening files

Hivi-X helps Ontario home care agencies organize family intake documents, PSW credential files, and screening packages in one encrypted Canadian-hosted portal — with reusable checklists, coordinator review, and exportable PDFs alongside AlayaCare or CellTrak.

Home Care Billing Supporting Documents Ontario | hivi-x Docs