Contents

Risk tolerance and capacity documentation

Risk tolerance and capacity documentation

Separate assessments

Many exam findings involve conflating tolerance and capacity — or updating one without the other after a life change.

Your checklist should include:

  • Risk tolerance questionnaire (documented client responses)
  • Risk capacity assessment (documented separately)
  • Supporting evidence — income, net-worth, time horizon, liquidity needs
  • Advisor notes from the discussion

Annual refresh under SN 31-368

Life changes — retirement, inheritance, divorce — may require updated tolerance and capacity documentation with meaningful interaction evidence.

Attach an annual KYC refresh checklist; collect updated questionnaires and statements through the portal.

General information only — not investment or compliance advice.

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

What is the difference between tolerance and capacity?
Tolerance reflects willingness to accept risk; capacity reflects ability to absorb losses given financial circumstances. Both should be documented separately per regulatory guidance.
Can clients upload completed questionnaires?
Yes. Add questionnaire PDFs or firm forms as checklist items; clients upload signed or completed versions through my-id.ca.
Does Hivi-X run risk scoring algorithms?
No. Hivi-X collects documents and notes. Suitability analysis remains with your firm.

Organize KYC intake documents without the email chase

Hivi-X helps Ontario financial planners and portfolio managers collect KYC documents with reusable checklists, a secure guest link (no account needed) or my-id.ca portal, self-hosted AI summaries, and exportable PDF packages for Wealthbox, Redtail, or your client file.

Risk Tolerance And Capacity Documentation | hivi-x Docs