Government ID verification for KYC intake

Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Does Hivi-X automatically verify government ID?

No. Hivi-X collects ID documents you request. Automated identity verification against government databases is not part of v1.

What if a client uploads a blurry photo?

Reject the item with feedback; the client resubmits through the portal without a new email chain.

Can joint account holders each upload ID?

Yes. Add separate checklist lines per holder.

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