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Move-in and move-out inspection documents

Move-in and move-out inspection documents

Inspections are dispute insurance

Move-in and move-out inspections are among the most operationally important — and most neglected — documents in Ontario property management.

A documented move-in baseline with photos and signatures gives your landlord clients evidence when move-out condition is disputed. Without it, damage claims are harder to support at the Landlord and Tenant Board.

What to document

A thorough inspection checklist typically covers:

  • Room-by-room condition notes
  • Photos of existing wear, damage, and appliances
  • Utility meter readings
  • Keys, fobs, and parking passes issued
  • Tenant and PM signatures (or documented acknowledgment)
  • Comparison to move-in condition at move-out

Move-in workflow in Hivi-X

  1. Attach a move-in inspection checklist to the tenant record
  2. PM staff or tenant uploads photos per room through my-id.ca
  3. Your team approves or rejects unclear photos
  4. Export the inspection package for the landlord client file

At move-out, attach a move-out checklist and reference the move-in baseline on the same record.

Link to RTA records

Inspection records belong alongside the signed lease and screening file on the tenancy record. Export all three as one PDF package when preparing for owner reporting or dispute documentation.

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Answers are general operational information only — not legal, tax, regulatory, clinical, privacy, immigration, or professional advice. Requirements vary by matter, client, and regulator.

Frequently asked questions

Why are move-in inspections important?
They establish a dated baseline of unit condition — critical when comparing move-out condition in damage disputes before the LTB.
Can tenants upload inspection photos through the portal?
Yes. Add photo items per room to your inspection checklist; tenants or PM staff upload via a secure guest link (no account needed) or my-id.ca.
Does Hivi-X replace paper inspection forms?
Hivi-X organizes digital inspection records. Many firms still use Ontario's standard inspection forms as a reference — store completed forms and photos on the checklist.

Organize tenant screening documents without the email chase

Hivi-X helps Ontario property managers collect tenant screening documents with reusable checklists, a secure guest link (no account needed) or my-id.ca portal, approve/reject on uploads, self-hosted AI voice summaries, and exportable PDF packages — alongside Buildium, AppFolio, or email workflows.

Move-In Move-Out Inspection Documents Ontario | hivi-x Docs